IMA is an ISO 9001 certified company and part of a group of manufactures playing a major role in the ongoing revision of GAMP. The IMA quality system implemented throughout the company ensures that IMA operates in accordance with GAMP procedures and is a guarantee that the production quality assurance specifications will always be met.

Where requested, IMA will provide customers with a comprehensive package of documentation for on-site validation procedures; various packages are available to meet two primary purposes:

1.	To provide documentation evidence of IMA production quality through the Quality Plants
2.	To provide a comprehensive package of documentation to support the customer validation activity on site.

Different packages are available according to the customer’s needs.

Qualification documents from IMA will reduce customer equipment validation times, IMA can also offer: DQ, IQ, OQ and PQ support by specialists and documentation packages to help validate the packaging process.

By applying its Quality System with appropriate Quality Plans, IMA is able to prove the correct operation of its products in compliance with the customer’s requirements and specifications. The documentation and records issued by IMA during the product life cycle, allow the customer to reduce validation costs and times.

All machines are delivered with full detailed technical documentation including:

-	Spare parts catalogue for rapid part identification and easy ordering
-	Instruction manuals for machine groups and commercial units, each manual contains separate sessions for operators and technicians
-	Electrical documentation including functional drawing, I/O tables, PLC and microprocessor cards lists